Terms & Conditions

[vc_row][vc_column][vc_single_image image=”2183″ img_size=”full” alignment=”center”][/vc_column][/vc_row][vc_row][vc_column][heading text=”TERMS & CONDITIONS” tag=”h4″ align=”center”][/vc_column][/vc_row][vc_row][vc_column][line_solid icon=”circle”][/vc_column][/vc_row][vc_row][vc_column width=”1/6″][/vc_column][vc_column width=”2/3″][vc_column_text]Payment Policy

You can pay by Paypal. Paypal accepts all major credit cards. You do not have to have an account with Paypal to use your credit card. All card payments are made securely through Paypal checkout.

Goods will be despatched after the full amount has been paid.

Delivery Policy

If you have bought an off the shelf product it will where possible be despatched the same day, if not within 24 hours. If you have bought a customised product please allow 2-3 working days until dispatch, depending on stock. Working days are Monday to Friday excluding UK public holidays.

At present I am only shipping within the UK but hopefully Europe very soon.

Unless the customer requests and pays the extra I am unable to track parcels, as this option is very expensive and I am trying to keep postage charges as low as possible. I do get proof of posting and insurance, and can email this on request.

I cannot accept responsibility for items lost or returned due to an incorrect or incomplete postal address.

If you need an item sent to a different address, please make sure you fill this out at the checkout.

Refund Policy

All Sales are final and non-refundable unless items arrive broken, or a typographical/design error by Concept2Design is made.

Please contact me immediately and attach pictures if this is the case, so we can claim the insurance and replace your products quickly.

T-shirt colours and vinyl can look slightly different depending on your screen settings. Please make sure that you check the item description as well as the design to make sure you get the right colour.

All glassware etchings are handmade and as such small variations can sometimes occur. Glasses may vary slightly from those shown in images, due to availability.

Additional Information

I am very happy to take custom orders on glassware and t-shirts, just get in touch and let me know what you require. Minor changes to existing designs (such as changing the text) won’t generally be charged for unless stated on item you are buying.

Thank you

For stopping by and looking at my shop![/vc_column_text][/vc_column][vc_column width=”1/6″][/vc_column][/vc_row][vc_row][vc_column width=”1/3″][/vc_column][vc_column width=”1/3″ animate=”fadeinleft” css=”.vc_custom_1474039579341{padding-top: 3px !important;padding-right: 3px !important;padding-bottom: 3px !important;padding-left: 3px !important;background-color: #f40788 !important;}”][/vc_column][vc_column width=”1/3″][/vc_column][/vc_row]